Live Chat: Visit helpcenter.ny. and select Chat with Support. Support can be achieved through the following methods: Should any issues arise that can not be resolved on property there are many support options available for the guest.Please be advised that BetRivers Online Sportsbook is maintained by RSI and Rivers Casino & Resort Schenectady is serving simply as a location for permitting deposits and withdrawals.Once the withdrawal is approved, you will be informed via an email indicating that they may visit Rivers to request payment. Located at the picturesque Mohawk Harbor near the heart of downtown Schenectady, Rivers Casino & Resort Schenectady features 1,050 slots, 66 live table games, a 16-table poker room and a live, in-casino luxury sportsbook lounge. This approval process may take up to 72 hours to complete. Withdrawals must go through an online approval process before the guest may withdraw the funds.There is no minimum or maximum on the amount of deposit. Deposits can be made in the form of cash or Casino Chips.
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